From a few photos to insoles built for your feet
Here's exactly what happens after you start a custom-fit request — including how to take photos that actually help us get your fit right. (Content below is a working placeholder — final copy and real photos to come.)
Tell us about your feet
Describe what's going on
A short description is enough to start — what part of your foot bothers you, when it happens, and anything a doctor may have told you.
- [Placeholder] No account required to start filling this out
- [Placeholder] You'll be asked to sign in only when you submit
Take a few photos of your feet
A good photo saves everyone time
[Placeholder — exact photo requirements still to be decided with the team.] For now, the rough idea: stand on a plain floor, take a photo straight down at each foot, and make sure the whole foot is in frame and in focus.
- [Placeholder] Recommended number of photos per foot
- [Placeholder] Accepted file types and size limit
- [Placeholder] Whether a scan or prescription upload is also supported here
We review and send a quote
You approve the price before anything is made
We look at your description and photos, then send back a price and any notes. Nothing goes into production until you accept it from your account.
- [Placeholder] What happens if you decline a quote
We build it and ship it to you
Track it from your account
Once you accept the quote, your request moves into production. You can check its status any time from your account.
Ready to get a fit built for your feet?
Two minutes to describe your feet — no account needed to begin.